Trellises Guest House

Reviews of Trellises Guest House

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  Neyanam Sami Added February 02, 2018

  ★ ☆ ☆ ☆ ☆
  Just a word of advise, if you paid for a room and change your mind due to not getting what you paid for , don't expect a refund because you wont get it. We stayed there for 2 nights in July, for a wedding not bad, btw not all the rooms have working heaters. If you are going in winter make sure you find out about heaters.
  That weekend I booked a room for my kids,just for one night. When the kids arrived there, the heater wasn't working so we hunt around for a fan heater. The room and heater was so dusty , the heater was blowing dust. We couldn't get any other room so the boys left for Sydney in the middle of the night. The next day when we told the owner what happened she was not happy and told us that she would refund the deposit.
  Guess what I am still waiting for the funds to come through. Please before you make a booking confirm that you are getting what you paying for. Looks can be deceiving and also internet reception is very bad

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